Frequently Asked Questions

If the service(s) you are booking are on the regular menu, you can book as close as one month prior to your event (services must be paid in full at time of booking). If you are wanting a custom option, you will need to book at least 4 to 6 months in advance to accommodate time for planning, acquisition of materials, etc.

Yes! This is usually only necessary with a custom option, but I am always happy to set up a meeting if you need. If meeting at the venue, please keep in mind that coordination between the venue, you, and me will be required. Otherwise, I am happy to meet with you virtually, over the phone, or we can grab a coffee or glass of wine to discuss your consultation 🙂

Shoot me a text or email anytime you need anything! I am quickest to get back to you via those methods. If you need to call me, I prefer to schedule phone calls ahead of time so that I can ensure that I am available to answer and have time to chat.

Please note that I alone run and operate this business and, while I try to be available to you as often as I can regarding your draping and event questions, this is not my primary job. I have a regular Monday-Friday 9:00-5:00 job too, so I am not always able to respond immediately during the day. However, please know that you are a priority and I will get back to you as soon as I possibly can!

Depending on the service(s) you are booking, absolutely! Customizable options are indicated on the menu and on the Styles + Pricing page in the style descriptions and if there is a + sign next to the price.

Yes, it is possible. However, I work almost exclusively at The Springs Edmond and several of my styles are built specifically for that space. If your event is at a different venue and I am available on that date, we will simply need to schedule a consult so that I can gather more information about your vision and the venue (dimensions, restrictions, vendor rules, etc). I cannot guarantee that I will be able to accommodate a request at an alternate venue.

Of course! Typically this happens with your Florist, as floral additions to some of my styles are a beautiful option, but I am happy to work with any other vendor as needed.

This is highly dependent on what you’re wanting, but typically we will set up a time to meet for a consultation so that I can gather all of the information I can from you about your vision. Then, I will take that information and do some research and planning to provide a custom quote for you. I will usually try to get your quote back to you within 2 weeks of our consultation. We can revise if needed, otherwise we will get you booked so that I can begin planning!

Please remember that custom options take more time and need to be booked no less than 4 to 6 months prior to your date.

If paying in full at time of booking, you will receive an automatic 10% discount.

Payment plans are also offered. If a Payment Plan is agreed upon, the first payment is a 25% non-refundable retainer. Equal monthly payments will be scheduled thereafter, up to 12 payments. Autopay is required with a Payment Plan. Failure to make timely payments will result in forfeiture of Services.

The total cost is due by one month prior to the event date.

Yes! A Military/First Responder 20% Discount is always available with Proof of Service. Twice per year, a 20% Open House discount is also offered.

Your pricing includes labor, transportation, setup, and teardown.

If you desire to cancel services, you will need to let me know in writing immediately so that I can cancel your contract, release your date, and stop any further payments. If payments are still outstanding, you will not be obligated to pay the full amount of your agreed upon contract, however, you will not receive a refund for any payments made up to the date of cancellation.

In the event that I am unable to perform my services due to a disastrous occurrence outside of our control, I will issue a refund based on a reasonably accurate percentage of services rendered. This refund does not include the 25% non-refundable portion of your total cost.

Due to the nature of my services, installation and removal often require the use of ladders, cords, and other various methods that are disruptive to your day-of room setup, decorating, rehearsals, etc. Because of this, I arrive early in the morning to setup and will do everything in my power to be done and out of your way by the time you arrive to the venue at 9:00am. In some rare cases, this may not be possible. I will let you know ahead of time if I plan to still be at the venue installing after 9:00am.

Similarly, I will arrive for teardown after you have left the venue for the night.

Please note that this schedule may need to change if your event is not being held at The Springs Edmond.

Restrictions related to my styles and installation are dictated by the venue’s rules for such decor. Please refer to your venue’s contract to view the details of these.

Please refer to the Styles + Pricing page and choose the styles you are interested in to view images of past events! If you’d like a formal reference, please let me know and I’d be happy to reach out to past clients for you.